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In this article, you will learn how to change the password on your Polycom phone.


Step One

On your Polycom phone, press “Messages”. The location of this button will depend on the model of your Polycom unit (see location of the button on the right).




Step Two

When prompted, type in your extension number (followed by the "#" key).

Step Three

Enter the password you have originally set for yourself (followed by the "#" key).

Step Four

Press "0". Then press "5".

Step Five

Enter your new password (followed by the "#" key). The system will then confirm that your new password has been set.


Wrapping up

This article has shown you how to change the password of your Polycom phone. If you are unable to change the password, do not remember your password, or are just having trouble with the phone in general, please call the Sage IT Service Center.

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