In this article, you will learn how to change the password on your Polycom phone.
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Press "Messages"
On your Polycom phone, press “Messages”. The location of this button will depend on the model of your Polycom unit (see location of the button on the right).
Enter Extension
When prompted, type in your extension number (followed by the "#" key).
Enter (Original) Password
Enter the password you have originally set for yourself (followed by the "#" key).
Enter "0", "5"
Press "0". Then press "5".
Enter New Password
Enter your new password (followed by the "#" key). The system will then confirm that your new password has been set.
Wrapping up
This article has shown you how to change the password of your Polycom phone. If you are unable to change the password, do not remember your password, or are just having trouble with the phone in general, please call the Sage IT Service Center.
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