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If you become a victim of a phishing attack

If you fell victim to a phishing attack please perform the following as soon as possible:

  1. Change your password immediately by following this guide.
  2. Enable 2-Step Verification for your Sage Google Account. The How-To article for this can be found here.
  3. If you are having trouble changing your password or enabling 2-Step Verification contact the Service Center either via phone at 518-244-4777 or by submitting a service request here.
Warning

If you have disclosed personal information (i.e. bank account number, SSN, credit card numbers, etc.) be sure to contact the institutions who own that information and let them know that you were a victim of a phishing attack.


What phishing is

Phishing is usually done through email, ads, or by sites that look similar to sites you already use. For example, someone who is phishing might send you an email that looks like it's from your bank so that you'll give them information about your bank account. The Sage Service Center has encountered an increase in emails asking users to purchase gift cards. These emails appear to be from a member of the college, when in fact they are not.

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Info

The Sage Colleges Service Center and Google will never ask you to provide this type of information in an email.

If you become a victim of a phishing attack

If you fell victim to a phishing attack please perform the following as soon as possible:

  1. Change your password immediately by following this guide.
  2. Enable 2-Step Verification for your Sage Google Account. The How-To article for this can be found here.
  3. If you are having trouble changing your password or enabling 2-Step Verification contact the Service Center either via phone at 518-244-4777 or by submitting a service request here.


Warning

If you have disclosed personal information (i.e. bank account number, SSN, credit card numbers, etc.) be sure to contact the institutions who own that information and let them know that you were a victim of a phishing attack.


Report phishing/suspicious email to the IT Department

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