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What is phishing

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Phishing is usually done through email, ads, or by sites that look similar to sites you already use. For example, someone who is phishing might send you an email that looks like it's from your bank so that you'll give them information about your bank account. The Sage Service Desk has encountered an increase in emails asking users to purchase gift cards. These emails appear to be from a member of the college, when in fact they are not.

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1. Change your password immediately by following this guide.Enable 2-Step Verification for your Sage Google Account. The How-To article for this can be found here.
2. Follow the steps below from the If you've received a phishing/suspicious emailsection of this article.

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Report

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Gather detailed email information

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Report a phishing email to Google

When Gmail identifies that an email may be phishing or suspicious, it might show a warning or move the email to Spam. If an email wasn't marked correctly, follow the steps below to mark or unmark it as phishing.

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1. On a computer, go to Gmail. 
2. Open the message.
3. Next to Reply Image Removed, click More Image Removed.
   Note: If you're using classic Gmail, click the Down arrow Image Removed.
4. Click Report phishingSelect the email using the checkbox to the left of the message in question.
5. Click the Report Spam button along the top row of icons.

To unmark an email as phishing:

1. On a computer, go to Gmail. 
2. Open Select the email using the checkbox to the left of the message .
3. Next to Reply Image Removed, click More Image Removed.
   Note: If you're using classic Gmail,click the Down arrow Image Removed.
4. Click Report not phishingin question.
5. Click the Not Spam button along the top row of icons.

To do the same from the Gmail app on your phone:

1. Open the Gmail app.
2. Select the email by tapping the icon to the left of the message (usually represented by a profile picture or capital letter).
3. Click the three dots in the top right > Report Spam.

Avoid phishing attacks

Be careful anytime you get an email from a site asking for personal information. If you get this type of email:

1. Don’t click any links or provide personal information until you've confirmed the email is real. If you are unsure if the email is real open a service request with the Service Desk using this link: Report Phishing/Suspicious Email.
2. Do not NOT open or download any attachments until you have verified the email is legitimate.
3. If the sender has a Gmail address, report the Gmail abuse to Google.

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