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- Change your password immediately by following this guide.
- Enable 2-Step Verification for your Sage Google Account. The How-To article for this can be found here.
- Follow the steps below from the If you've received a phishing/suspicious emailsection of this article.
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Do not click on any links or respond in any capacity to the email until the Service Desk has verified if the email is legitimate. |
Create a new service request
Open a service request with the Service Desk using this link: Report Phishing/Suspicious Email
Gather detailed email information
In a new tab
- Open Gmail.
- Open the email you suspect is a phishing attempt.
- Next to Reply , click More Show original.
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Report a phishing email to Google
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- On a computer, go to Gmail.
- Open the message.
- Next to Reply , click More .
Note: If you're using classic Gmail, click the Down arrow . - Click Report phishingSelect the email using the checkbox to the left of the message in question.
- Click the Report Spam button along the top row of icons.
- On a computer, go to Gmail.
- Open Select the email using the checkbox to the left of the message .
- Next to Reply , click More .
Note: If you're using classic Gmail,click the Down arrow . - Click Report not phishingin question.
- Click the Not Spam button along the top row of icons.
To do the same from the Gmail app on your phone:
- Open the Gmail app.
- Select the email by tapping the icon to the left of the message (usually represented by a profile picture or capital letter).
- Click the three dots in the top right > Report Spam.
Avoid phishing attacks
Be careful anytime you get an email from a site asking for personal information. If you get this type of email:
- Don’t click any links or provide personal information until you've confirmed the email is real. If you are unsure if the email is real open a service request with the Service Desk using this link: Report Phishing/Suspicious Email.
- Do not NOT open or download any attachments until you have verified the email is legitimate.
- If the sender has a Gmail address, report the Gmail abuse to Google.
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