Accessing Voicemail

Our desk phones are made by a different company than our phone system, so the physical Messages button on the phones is not mapped to the voicemail server. To access voicemail, users will need to enter 4500 > Dial. They will be immediately asked for their voicemail password, which must be followed by # to progress (e.g. PASSWORD: 1234#).

Users can set their own voicemail password by following the voice menus in the system, but if they have forgotten their voicemail password, it will need to be reset by IT.