This article will guide you through the many operations pertaining to your voicemail service at Sage.

Here's how it's done

Login to the voicemail system

Press the Messages button on any of the Sage office phones.

Click photo to enlarge

You can also dial 4500 from on campus or 1-518-244-4500 from off campus

Enter your 4-digit extension followed by the # sign.

Enter your password followed by the # sign.

Choose your task from the menu

Press the number or symbol indicated for that task. (E.G. 1 for voicemail messages).

Voicemail setup

Press 0 to enter voicemail setup after logging in.

Click to expand voicemail setup options

Record your unavailable message

Press 1 to record your normal message when someone doesnt reach you.

Record your busy message

Press 2 to record a message while you are busy.

Record your name

Press 3 to record your full name.

Record your temporary message

Press 4 to enter the temporary message menu.

Press 1 to record your temporary message.

Press 2 to erase your temporary message (going back to "unavailable" standard).

Read voicemail messages

Press 1 to listen to your voicemail messages after logging in.

Click to expand voicemail messages options

Advanced options

Press 3 to enter advanced options menu.

Click to expand advanced options menu

Press 1 to Reply.

Press 2 to Call back.

Press 3 to Envelope

Play previous message

Press 4 to play the previous message.

Play current message

Press 5 to play the current message again.

Play next message

Press 6 to play the the next message in line.

Delete current message

Press 7 to delete the current message.

Forward message to another mailbox

Press 8 to forward messages to another mailbox.

Press 1 to use the voicemail number.

Press 2 to use the voicemail directory.

Save message in a folder

Press 9 to save a message to a folder.

Click to expand folder menu

Press 0 to save to New Messages.

Press 1 to save to Old Messsages.

Press 2 to save to Work Messages.

Press 3 to save to Family Messages.

Press 4 to save to Friends Messages.

Help

Press * to enter Help menu.

If you press * during a message playback, it will rewind the message.

Exit

Press # to Exit the voicemail messages menu.

If you press # during a message playback, it will skip forward to later in the message.

Change folders

Press 2 to change folders for different voicemail messages.

Click to expand folder menu

Press 0 to go to New Messages.

Press 1 to go to Old Messsages.

Press 2 to go to Work Messages.

Press 3 to go to Family Messages.

Press 4 to go to Friends Messages.

Advanced options

Press 3 to open the advanced options menu.

Click to expand advanced options menu

Press 5 to send a message

Press 1 to use the voicemail number.

Press 2 to use the voicemail directory.

Help

Press * to enter Help menu.

Exit

Press # to Exit the voicemail menu.

After recording a message

This includes incoming message, busy/unavail greeting, or name

Press 1 to Accept

Press 2 to Review

Press 3 to Re-record

Wrapping up

If you have any issues with your scan, please go to https://sc.sage.edu and create an issue with all the relevant information.

Page:

How-To: Add a Recovery Email and Phone Number to your Sage Alumni Google Account
Page:

How-To: Setup your Voicemail Remotely
Page:

Office365 at Sage
Page:

How-To: Use Microsoft Teams
Page:

How-To: Obtain Microsoft Office with your Sage account

Here's how it's done

Login to the voicemail system

Click photo to enlarge

Click photo to enlarge

Choose your task from the menu

Voicemail setup

Read voicemail messages

Change folders

Advanced options

Help

After recording a message

Wrapping up

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