The Information Technology Department at Russell Sage College are dedicated to providing all members of the Sage community support and assistance.

Get Help With an IT Issue

24/7 Online Service Center

Service Center - The IT Service Desk utilizes an online service request submission system.

24/7 Self Help

Knowledge Base - Useful articles regarding the most commonly asked IT questions.

Phone Support

(518) 244-4777

Walk-in Hours

Come visit us - Click to view where the IT office are located on each campus.

Monday: 8:30am - 5pm
Tuesday: 8:30am - 5pm
Wednesday: 8:30am - 5pm
Thursday: 8:30am - 5pm
Friday: 8:30am - 5pm

After Hours Support

The IT department provides emergency After Hours support via Phone or Zoom. You can open a Service request or call the Service Center phone and leave a Voicemail. A technician will reach out to you in a timely manner to assist you.

Hands On Help

Technicians are available upon request for classroom or lab assistance. If you would like to schedule a technician please contact the Service Center.

This information is mirrored here & here.

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