Page Comparison

...

Panel

bgColor	#fff

Follow the steps below to resolve the issue

Confirm with MIS whether the e-Transcript certificate has been recently renewed. If so they will need to recycle the application pool.
Follow the troubleshooting doc provided by Ellucian in the "Related Articles" below section.

...

Filter by label (Content by label)

showLabels	false
max	5
spaces	MISKB
showSpace	false
sort	modified
reverse	true
type	page
cql	label = "kb-troubleshooting-article" and type = "page" and space = "MISKB"
labels	kb-troubleshooting-article

...

hidden	true

...

Versions Compared