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Note

As of April 17, 2023 MFA is now enabled for the following sites: Moodle 23-24 and Passport

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Info

The RSC IT Department recommends the use of the Mobile Authenticator App over the Text/Phone Call option due to the increased security it offers.

Note

If this is your first time setting up MFA it MUST be done on a computer.

Setting up Multi-factor Authentication is pretty straight forward. Luckily, Microsoft makes it easy to get started. When you sign into an app that requires MFA for the first time on a computer, (i.e. sss.sage.edu orhttp://moodle.sage.edu ) you will be prompted for additional information. You should see a message like this:

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  1. Press the + icon in the top right hand corner of the application:

  2. Select “Work or school account” :

  3. Select “Scan QR Code”:

  4. Scan the QR Code from the previous section, or enter the code manually. In the image below the code has been removed for security reasons, but it will be 6 digits long.

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  5. A 2-digit code will appear on the computer screen. Enter this number into the Authenticator app and press continue.

  6. Finalize Mobile App setup. Once the 2-digit code has been entered, the process will activate your mobile app and finish. At this point you can now use the Microsoft Mobile Authenticator to sign into Sage services requiring MFA. When you sign in to a Sage service requiring MFA you will receive a notification and a pop up that looks like this:

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