This article will help you request access to the Sage VPN, as well as instruct you on how to connect to the VPN for the first time.
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The IT department requires all users to review and agree to our VPN Agreement before they gain access. If you have not already, start the access request process by reviewing the VPN Agreement and Access article. |
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If you need the Global Protect Client installed on a Sage issued laptop, please contact the Service Center. |
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Here's how it's done
Request VPN access
The IT department requires all users wanting to use the VPN to fill out our VPN Access Request form. This form can be found here.
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When filling out this form please make sure you are logged in under your Sage.edu account. |
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Once you have filled out the form an email notification will be sent to one of our Technicians. From there, the technician will add the proper access to your account and notify you that your account is good to go.
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The following setup instructions must be completed when you are off-campus. It will not work on-campus. |
Download the VPN client
Once your account has been setup for VPN access Access you will need to download and install the VPN client. Step 1: Head While off campus head on over to https://vpn-t.sage.edu/ and log in with your Sage username (no @sage.edu required), and your password.
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Please note, you will not be able to download the VPN client or connect to the VPN service while connected to the Sage network (This includes the Sage_Colleges, and Sage_Guest wireless networks). |
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enter only your username, not your full @sage.edu email |
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Choose the appropriate link for your computer. (We only offer clients for MacOS macOS and Windows based computers)
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If you are trying to install the VPN client on a Sage owned Mac or Windows laptop you will always select the 64 bit installer. |
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Most modern versions of Windows are 64 bit. Attempt to install the 64 bit version of the client first. |
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Install the VPN client
Install the application on your device
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A Once installed, a new application called GlobalProtect will be installedappear on your device. Additionally, the following icon will appear on your task/status bar located on the bottom right of your screen. The red X greyed out globe indicates that you are not yet connected to the VPN service.
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Launch the GlobalProtect VPN
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Client
Double-click the application to start it. You will be prompted to enter in some additional information in order to connect to the VPN service.
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Step 1: Click “Get Started” in the VPN client window.
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Enter in vpn-t.sage.edu as the portal address.
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Enter in your Sage username (without the @sage.edu) and password
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Step 2: Enter in vpn-t.sage.edu as the portal.
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Hit Connect.
The client will attempt to connect to the VPN service using the credentials you entered in. If the client fails to connect, please check that your credentials are accurate and that your account has been approved for VPN access. If successful, the GlobalProtect icon will display a shield in place of the red X.
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Wrapping up
This article has shown you how to request access to and connect to the Sage VPN service using the GlobalProtect VPN client.
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