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As of April 17, 2023 MFA is now enabled for the following sites: Moodle 23-24 and Passport |
Multi-factor Multifactor authentication (MFA) is a process where a you are prompted during sign-in for additional forms of identification. This prompt could ask you to enter a code on your mobile or security device, or you could receive a text containing a PIN number that you need to enter. When you require a second form of authentication, security is increased, as this additional factor isn't something that's easy for an attacker to obtain or duplicate.
There are two options available to setup set up MFA for your RSC Account, Mobile App authentication and Phone phone (Text/Phone Call) authentication. Please use the table of contents below to find instructions for your preferred method.
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The RSC IT Department recommends the use of the Mobile Authenticator App over the Text/Phone Call option due to the increased security it offers. |
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If this is your first time setting up MFA it MUST be done on a computer. |
Setting up Multi-factor Authentication is pretty straight forward. Luckily, Microsoft makes it easy to get started. When you sign into in to an app that requires MFA for the first time on a computer, (i.e. sss.sage.edu orhttp://moodle.sage.edu ) you will be prompted for additional information. You should see a message like this:
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The first window you see will allow you to select the MFA option you wish to go with (don’t worry, you can add more options later!). The example below will use the Microsoft Authenticator App. We will show how to setup set up SMS or Phone Call MFA later on.
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For the “Receive notifications for verification” option we will need to use the Microsoft Authenticator mobile app. This will send us a notification every time an MFA sign in event is generated.
For the “Use verification code” option we can use a few different mobile authenticator options like Authy, Google Authenticator, and Microsoft Authenticator. This option provides a 6-digit number that changes every 30 seconds. When signing in you will need to enter the current 6-digit code from the mobile app into the sign in prompt. If correct, it will log you in.
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Receive Notifications for Verification
On your mobile device, download and install the Microsoft Authenticator App from the Apple Appstore App Store or Google Play storeStore. It will be the second result in the Apple AppstoreApp Store. Please ensure you download the Microsoft Authenticator, other apps will try to charge you money.
Apple Appstore App Store Link: Microsoft Authenticator for iOS
Google Play Store Link: Microsoft Authenticator for Android
Lets setup Let's set up the Microsoft Mobile authenticator app. On your computer, after selecting “Mobile App” in the section above, we need to click the “Set Up” button. After clicking that, a new window will pop up with a QR code that you need to scan.
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Press the + icon in the top right-hand corner of the application:
Select “Work or school account” :
Select “Scan QR Code”:
Scan the QR Code from the previous section, or enter the code manually. In the image below the code has been removed for security reasons, but it will be 6 digits long.
A 2-digit code will appear on the computer screen. Enter this number into the Authenticator app and press continue.
Once the notification is approved, press next.
Finalize Mobile App setup. Once the 2-digit code has been entered, the process will activate your mobile app and finish. At this point, you can now use the Microsoft Mobile Authenticator to sign into in to Sage services requiring MFA. When you sign in to a Sage service requiring MFA, you will receive a notification and a pop-up that looks like this:
Phone Call/Text Setup
If you wish to setup set up SMS verification, select Authentication Phone or Office Phone (if you have an office phone that you wish to receive calls at). Enter in the required information. Once selected, you will either receive a text message (if you selected “Send me a code by text message”), or a call (if you selected “Call me”). Follow the prompts in the call or message to add your phone as an MFA option.
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This article has demonstrated how to setup set up Microsoft Multi-Factor Authentication (MFA) for your RSC account. If you have any questions or run into any issues with MFA, please submit a service request via https://sc.sage.edu.
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