If you ever run into an issue while in class and need IT Support it will be important to identify what kind of classroom technology setup you are using. Troubleshooting articles for each type of classroom will be included in this article to assist in resolving the problem quicker.

Blue Control Panel Classroom

These classrooms have control panels with glowing blue buttons. The control panel is used to swap inputs, power on the projector, and control volume. This setup is one of the more typical setups across the Troy and Albany campuses. The following photo demonstrates what the control panel will look like.

The troubleshooting guide for the Control Panel based classrooms can be found here: Troubleshooting: Classroom Control Panels

VGA Switch Box Classroom

These classrooms have desktop PCs connected to a switch box that allows switching inputs between a laptop and desktop which is displayed through the projector.

The troubleshooting guide for the VGA Switch Box based classrooms can be found here: Troubleshooting: Classroom VGA Switch Box

Crestron Control Panel Rooms

These rooms contain touch screen control panels made by Crestron. The following rooms contain Crestron based setups:

Shea Learning Center - B01

Shea Learning Center - 201 Seminar Room

Shea Learning Center - 204 Poetry Room

The users guide for Crestron Control Panel based rooms can be found here: User Guide: Crestron touch panel rooms

Classroom of the Future

The Classroom of the Future is located in the Armory building on the Albany campus. This classroom has several large touchscreen display computers and allows for students to project their computer displays to any and all of the 4 TVs mounted in the classroom. Instructors can control the various TV displays via an iPad located near the instructors podium.

Classroom Projectors

This setup does not have a Laptop input option. The user will have to use the Desktop PC. The Desktop PC is connected directly to the projector.

The troubleshooting guide for the Projector and Desktop classrooms can be found here: Troubleshooting: Classroom Projectors

Computer Labs

Troy Campus

Name	Location	Number of Workstations	Features/Software (Beyond Standard Software Image)	Who to contact for reservation
L-Lab	Basement, Education Building	32	Full Adobe Creative Cloud	Mary Dirolf, ext 1787
M-Lab	Basement, Education Building	20	Maple	Mary Dirolf, ext 1787
CTL Lab	Basement, Shea Learning Center	10	Geometer's Sketch Pad	Library Front Desk, ext 4546

Albany Campus

Name	Location	Number of Workstations	Features/Software (Beyond Standard Software Image)	Who to contact for reservation
Froman 201	Froman Hall, 2nd floor	40	Stock tickers	Mary Dirolf, ext 1787
Froman 202	Froman Hall, 2nd floor	20	AutoCad, Adobe Creative Cloud Suite	Mary Dirolf, ext 1787
Froman 203	Froman Hall, 2nd floor	20		Mary Dirolf, ext 1787
Froman 204	Froman Hall, 2nd floor	20		Mary Dirolf, ext 1787
Froman 205	Froman Hall, 2nd floor	24	Smartboard	Mary Dirolf, ext 1787
21st Century Classroom	Armory	10	Wireless Presentation and Colaboration Equipment, 27 inch tablets	Mary Dirolf, ext 1787
Library Basement	Albany Library	17		Library Front Desk, ext 1720

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User Guide: Crestron touch panel rooms (IT Service Desk KB)
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Troubleshooting: Classroom Projectors (IT Service Desk KB)
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Troubleshooting: Classroom VGA Switch Box (IT Service Desk KB)
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Troubleshooting: Classroom Control Panels (IT Service Desk KB)
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Classroom Technology Overview (IT Service Desk KB)

IT Service Desk KB

Classroom Technology Overview