The Knowledge Base is tightly integrated with our Service Center support tool. This unifies and simplifies the support experience by creating a single space for support. From the Service Center you can search for articles or open a service request all in the same space. The KB is constantly expanding and it provides information for not only IT but other departments as well.

You can visit the Service Center at: https://sc.sage.edu

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Digital Cable and TV Compatibility Information (IT Service Desk KB)
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Alumni Email (IT Service Desk KB)
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Audio-Video Conferencing Overview (IT Service Desk KB)
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Network and Security Services (IT Service Desk KB)
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Knowledge Base (IT Service Desk KB)
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Software Location and Availability (IT Service Desk KB)
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Online Safety Information (IT Service Desk KB)
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IT Strategic Plan (IT Service Desk KB)
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Review Process for Campus Technology Projects (IT Service Desk KB)
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Software Discounts (IT Service Desk KB)
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Printing & Copying (IT Service Desk KB)
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Classroom Technology Overview (IT Service Desk KB)
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Password Information (IT Service Desk KB)
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IT Information Hub (IT Service Desk KB)
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Acceptable Use Policy (IT Service Desk KB)

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