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Troubleshooting Zoom for Google Calendar

Troubleshooting Zoom for Google Calendar

Problem

If Zoom meetings are not being created automatically please use the steps below to ensure you are logged into the Zoom add-on for Google Calendar

Sign In

Click the Log In button and you will be redirected to the Zoom login page. 


When the sign in page has loaded select Sign in with SSO.

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A new page will pop up asking you to enter your company domain. Be sure to enter Russell-Sage in the text field and hit Continue

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If you are already signed into SSO (single sign on) you will automatically be logged into Zoom. If you have not signed into SSO you will need to enter in your Russell Sage credentials.

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Changing Zoom Settings

You can change your Zoom settings, start meetings, and log out from within Google Calendar. On the left hand side look for the Zoom icon circles in the image below.

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From here you can log out, start your scheduled meetings, or visit the full Zoom.us website.

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